Experience

Employment History

Slalom — Vancouver, British Columbia, Canada

Director, Global Salesforce (Permanent, Full-time) — Jul 2021–Present

• Practice + team building: grew and led high-performing teams; conducted 100+ interviews; created growth pathways from developer → architect.
• Enterprise architecture: led cross-cloud governance, roadmap alignment, and technical risk management for strategic accounts.
• AI + delivery acceleration (2025):
  • Built AI-assisted data migration scripting frameworks that reduced manual effort by ~70%.
  • Delivered reusable toolkits (e.g., Salesforce Files & Attachments migration toolkit; estimated 200–300 hours saved per mid-size migration).
  • Launched and led an internal AI Task Team / AI Architecture community of practice (40+ members).
• Selected program highlights (from profile decks):
  • Global manufacturing M&A: merged 3 companies into a single Salesforce org + SAP instance; led data modeling, integrations, migrations.
  • E-commerce transformation integrating Salesforce Commerce + CPQ; deployed to 1,000+ staff and 18,000+ partners.
  • Partner platform rolled out to 400,000 partners worldwide.

Salesforce Practice Area Lead (Vancouver) — Sep 2019–Aug 2021

• Led regional capability growth and delivery excellence across Salesforce programs.
• Established team standards and quality via mentoring, architecture guidance, and technical reviews.

Groundswell Cloud Solutions — Vancouver, Canada

Director of Development Services — Jan 2019–Aug 2021

Development Manager — Mar 2018–Dec 2018

Team Lead Manager — Oct 2017–Mar 2018

Technical Solutions Architect — Jul 2016–Feb 2017

• Designed, built, and delivered cloud solutions on Salesforce / Force.com.
• Led solution design, data modeling, and large data volume / conversion strategies; improved data quality.

TELUS — Burnaby, BC, Canada

Sr. Developer Analyst — Jan 2013–Jul 2016

• Built Salesforce / Force.com applications for SMB.
• Examples:
  • Mapping/directions for Accounts & Opportunities (Apex, Visualforce, AngularJS + map APIs).
  • Org hierarchy tree with drag-and-drop.
  • Custom approvals based on org hierarchy and thresholds.
  • Integrations with Apttus + DocuSign; automated deployments via Ant scripts.
  • Reusable generic components (e.g., configurable multiselect / related-list utilities).

HSBC Software House — Vancouver, Canada

Consultant — Jul 2010–Dec 2012

• Lead application designer/developer for Trade & Supply Chain business functions (staff and customer channels).
• Peer design/code reviews; demos; production troubleshooting.
• Specialized in multi-version enterprise development under J2EE; SSO integrations; product customization.
• Designed standalone document attachment services for Trade Finance and Guarantee products.

HSBC Canada — Vancouver, Canada

Senior Analyst — Apr 2009–Jul 2010

• Led design and delivery of Trade & Supply products on J2EE.
• Coordinated engineering teams across Canada, UK, Hong Kong, US, China, and India.

HSBC — Greater Vancouver Metropolitan Area

Analyst — Jul 2006–Apr 2009

• Developed and maintained global multi-country, multi-version enterprise web applications for Trade & Supply Chain.