Experience

Employment History

Slalom — Vancouver, British Columbia, Canada

Director, Global Salesforce (Permanent, Full-time) — Jul 2021–Present

Strategic Leadership & Practice Growth

• Scaled the Practice: Grew the Salesforce technical team from the ground up to 11+ members in the first year, conducting 33+ technical interviews to maintain a high talent bar.
• "People First" Mentorship: Recognized as a leader who sees "unrealized potential," fostering a culture where interns evolve into architects. Initiated internal projects (e.g., Real Estate Management app) to keep bench resources engaged and upskilled.
• Sales Enablement: Partnered with sales teams to secure major wins, including leading the discovery for a $4M+ Quote-to-Cash engagement at MSI.

Enterprise Architecture & Complex Delivery

• Avigilon (Motorola Solutions) Fusion X: Served as Program Architect for a multi-brand CRM consolidation. Led cross-cloud governance, integration strategy, and data migration for a massive org merger.
  • Stakeholder Feedback: "Without Prishan... there would be no Avigilon."
• Rockwell Automation & Fraser Health: Led technical architecture streams for high-stakes discoveries. Designed data models and delivered "confidence-inspiring" demos that translated complex tech into business value for non-technical stakeholders.
• Investors Group (IG) Secure File Exchange: Delivered a high-impact secure file upload solution, bridging gap between complex security requirements and user experience.

Innovation & AI Acceleration

• AI-Driven Delivery (2025): Spearheaded an internal AI Task Team to modernize delivery:
  • Built AI-assisted data migration frameworks reducing manual scripting effort by ~70%.
  • Developed reusable toolkits for Salesforce Files migration, saving estimated 200–300 hours per project.
• Emerging Tech: Continuously expanded practice capabilities into B2B Lightning, Salesforce Industries (Non-profit, Financial Services), and Workato automation.

Salesforce Practice Area Lead (Vancouver) — Sep 2019–Aug 2021

• Regional Growth: Led capability growth for the Vancouver Salesforce practice, establishing delivery standards and technical excellence.
• Quality Assurance: Implemented rigorous code review processes and architecture guidance, ensuring scalable solutions for enterprise clients.

Groundswell Cloud Solutions — Vancouver, Canada

Director of Development Services — Jan 2019–Aug 2021

• Strategic Leadership: Led and provided vision for a department of 35+ team members, growing a highly skilled development team from the ground up.
• Talent Development: Ran Salesforce training cohorts to provide hands-on experience; championed a culture of growth where interns evolved into respected leaders.
• Project Oversight: Managed delivery across all development projects, overseeing utilization targets, employee engagement, and technical quality.
• Scale & Complexity: Successfully delivered large-volume implementations with 200K+ users, handling complex data strategies and high-traffic environments.
• Hiring & Mentorship: Conducted technical interviews to identify unrealized potential; recognized for fostering a supportive environment ("Live and Learn") that lifted individuals to greater heights.

Development Manager — Mar 2018–Dec 2018

• Team Leadership: Oversaw and led a team of 8+ developers, acting as a bridge between technical execution and project management.
• Technical Architecture: Served as key Technical and Solution Architect, providing oversight for large-scale retail projects and complex digital transformations.
• Custom Solutions: Supported highly complex, branded custom solutions on the Salesforce platform, ensuring scalability and performance.
• Client Engagement: Managed engagements with a focus on solving problems and delivering strong, reliable solutions.

Team Lead Manager — Oct 2017–Mar 2018

• Technical + People Lead: Operated as Technical Architect, Lead Developer, and Team Manager for 4+ team members.
• Engineering Excellence: Implemented Separation of Concerns design patterns and established frameworks to standardize custom Salesforce solutions.
• Innovation: Integrated latest technology innovations into delivery, ensuring teams stayed ahead of the curve.

Technical Solutions Architect — Jul 2016–Feb 2017

• Designed, built, and delivered cloud solutions on Salesforce / Force.com.
• Led solution design, data modeling, and large data volume / conversion strategies; improved data quality.

TELUS — Burnaby, BC, Canada

Sr. Developer Analyst — Jan 2013–Jul 2016

• Built Salesforce / Force.com applications for SMB.
• Examples:
  • Mapping/directions for Accounts & Opportunities (Apex, Visualforce, AngularJS + map APIs).
  • Org hierarchy tree with drag-and-drop.
  • Custom approvals based on org hierarchy and thresholds.
  • Integrations with Apttus + DocuSign; automated deployments via Ant scripts.
  • Reusable generic components (e.g., configurable multiselect / related-list utilities).

HSBC Software House — Vancouver, Canada

Consultant — Jul 2010–Dec 2012

• Lead application designer/developer for Trade & Supply Chain business functions (staff and customer channels).
• Peer design/code reviews; demos; production troubleshooting.
• Specialized in multi-version enterprise development under J2EE; SSO integrations; product customization.
• Designed standalone document attachment services for Trade Finance and Guarantee products.

HSBC Canada — Vancouver, Canada

Senior Analyst — Apr 2009–Jul 2010

• Led design and delivery of Trade & Supply products on J2EE.
• Coordinated engineering teams across Canada, UK, Hong Kong, US, China, and India.

HSBC — Greater Vancouver Metropolitan Area

Analyst — Jul 2006–Apr 2009

• Developed and maintained global multi-country, multi-version enterprise web applications for Trade & Supply Chain.