Mastering the Salesforce Experience Cloud

Building external-facing portals on the Salesforce platform requires a different mindset than internal app development. Security, performance, and user experience become paramount.

Architecture for Scale

When designing for Experience Cloud, you must consider the unique challenges of high-volume traffic and complex sharing models.

Key Considerations:

• Sharing Sets vs. Sharing Rules: Understanding when to use high-volume portal sharing for performance.
• LWC Optimization: Building lightweight, responsive components that work across all devices.
• Integration Patterns: Securely exposing back-office data through APIs and middleware.

The Importance of UX

A portal is only successful if users actually use it. Strategic alignment between technical architecture and user experience design is what separates a good portal from a great one.

Check out my certifications page for more on my Experience Cloud expertise.